Ethiopia (E21) customer specifically tested Melon VPN and Ultrasurf against TSG; Ultrasurf's frequently-rotating IPs required an updated signature (successfully blocked after update), while Melon VPN's connection succeeded but was non-functional for other reasons (not attributed to TSG blocking).

Ethiopia customer (E21/E-site) explicitly requested TSG blocking be extended beyond the baseline (Psiphon 3) to a named list of commercial VPNs: Freegate, CyberGhost, Torguard, NordVPN, IPVanish, VPN Unlimited, ExpressVPN, Surfshark, Windscribe, Hotspot Shield, Ivacy, Atlas VPN, PureVPN, ProtonVPN, Norton Secure VPN. Engineering confirmed delivery of NordVPN and Hotspot Shield signatures with successful field tests.

Multi-week TSG engineering investigation of iTOP VPN (requested by an Ethiopia deployment, cross-tested in a Myanmar environment) found blocking only takes effect for VPN sessions established AFTER a detection policy is pushed; a VPN already connected before the policy loads is never blocked or logged, regardless of signature type (SNI or server-IP).

A known Psiphon3 relay IP, already in the signature set, wasn't blocked because it used destination port 179 (BGP): TSG's switch/distribution board bypassed port-179 traffic without forwarding it to the compute board for inspection at all (confirmed at the E21/Ethiopia site). A separate domain-whitelist mechanism can also override deny actions. Fixed by routing port-179 to compute.

On the E21 (Ethiopia/Safaricom) deployment, TSG blocked Psiphon3 via ~1.69M known server IPs; in one ~3.5hr window, 76,496 unique client IPs still attempted Psiphon3, which accounted for 14% of total bandwidth, 5.96% of sessions, and 1.32% of unique client IPs despite the active Deny policy.

TSG/CM ships with pre-built, first-class 'Learning Object' entries specifically for Freegate (Object ID 18) and Psiphon3 (Object ID 19), plus a generic 'Top Server IP' object (ID 20) -- default product features, not customer-commissioned custom signatures. The Psiphon3 object auto-learns and dynamically updates a live blocklist that reached roughly 70,000 IPs at one deployment before a database issue temporarily dropped it to ~50,000.

Confirms the full licensed TSG component roster deployed at Ethiopia (E21): Firewall, Digital Observer, Email Retention, Statistics Policy, Proxy, Session Record, GTP Security, AppSketch, AppSketch Engine, AppSketch DB, WebSketch, WebSketch DB. Several license terms were extended to expire 2091-12-31, indicating a multi-decade commercial commitment.